Frequently Asked Questions
The bag
What exactly is it?
A full-size everyday tote in soft nylon that folds down into a sleeve on its own strap. The sleeve has a gold clip, so it hangs on your keyring, your handbag or a backpack. When you need the bag, you unsnap it and it opens out.
How big is it when it's open?
24 × 20 inches. A full grocery run — not a few bits.
How small is it when it's folded?
Small enough to sit on a keyring without being annoying. It's the size of something you'd forget is there until you need it.
Does the sleeve come off?
No — it's sewn to the strap and it's where the bag lives when it's folded.
Does it really fold back up?
Yes. It takes a moment the first two or three times while you get the knack, then it's second nature. There's a clip on the product page showing it.
What colours does it come in?
Black, Brown, Khaki and Green.
Will it fit in my handbag?
Yes, and that's the point. Most people clip it to their keys instead and forget it's there until they need it.
Shipping
How long does delivery take?
5–12 working days, tracked, free on every order.
Do I pay for shipping?
No. Free on every order, no minimum.
Will I get tracking?
Yes, by email as soon as it ships.
Returns
What if it's not right?
Send it back within 30 days for a full refund. No return fee, no questions.